Programme

27. October

CLIENT MANAGEMENT

MARKETING. SELLING. CLIENT SERVICE
RIGA ISLANDE HOTEL, 2 KIPSALAS STREET

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iNFO
A satisfied customer is an advantage of every modern company, but also the biggest challenge. Customers are becoming more demanding, forcing the company to change both -existing marketing and sales tactics and customer service itself. Providing fast, high-quality service, efficient, creative and innovative marketing and sales tricks, using business technologies at the right time and place is the key to today's customer's heart. Modern call centres and customer call records, email marketing, chatbots, big data (Big Data) and data analytics, smart and effective social networking. These are just some of the topics that will be discussed at a conference on customer management.

Target audience: Customer service, call centre, top managers, sales and marketing managers of companies and public institutions, SME owners and managers.

Duration: 9.00 - 13.30

Contacts

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+ 371 23300113
Address:
38-3 Daugavas Street, Marupe, LV-2167
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